For the first 23 days of November, online sales declined 4% to $8.2 billion from $8.5 billion the same time last year, according to market-research firm comScore Inc. The firm projects that retail spending online in the months of November and December will total $29.2 billion, flat from the same period last year – a dreary sign for online retailers, many of which had grown accustomed to double-digit gains.
The figures follow numbers from October, when online sales grew only 1% versus a year earlier.
“The decline that we’re seeing is unprecedented,” said Andrew Lipsman, a senior manager at comScore. [Wall Street Journal]
That fact is frightening to people who thought that e-commerce would continue to grow despite a deep and prolonged recession (including me).
While I’ve documented scores of bad news and chilling predictions, something about this story strikes a particular nerve. Perhaps it’s because I’ve made my living pushing the web since 1997.